Chapter 1: How to help implement changes successfully
Chapter 2: How to find “Leadership Breakthrough Areas”
Chapter 3: How to improve customer satisfaction fast!
Chapter 4: How to unleash passion, initiative and enterprise in your team
Chapter 5: How to bring global teams together for optimum results
Chapter 6: How to develop real leaders fast!
Chapter 7: How to get the right blend between centralization and headquarters and democracy for operating units
Chapter 8: How to stay successful
Chapter 9: How to become a stronger leader personally
Chapter 10: How to ensure that performance reviews add value